Question

When a process fails to satisfy a customer: Group of answer choices it is quite often the customer's fault. it is considered a defect it is usually half the customer's fault and half the company's fault. it is time to reengineer the process.

Answer 1

Answer:

It is considered a defect

Explanation:

A process defect is When a process  doesn't perform within what is supposed to be its specifications. When a process doesn't satisfy a customer. To manage defects it is defined as a process of detecting bugs and fixing them. A defect is a malfunction which interrupts or changes the normal expected behaviour of an item or a product.