A fellow nurse warns nancy that the next patient she will be observing is notorious for getting agitated and hard to communicate with. Nancy needs to apply critical thinking techniques to prepare for a discussion with the patient. What's the first step she do?
A. establish a clear, attainable goal for her discussion with the patient.
B. Examine both sides of potential arguments between her and the patient
C. enact a solution she feel her and the patient will benefit from
D. Consider ideas for resolving any forseen conflict with the patient.
