Answer:
5.5 inches
Step-by-step explanation:
Since it is a hexagon, there is 6 faces. The total lateral area is 6 times area of one face. The area of one face is 12 times the width so the total is 6*12*width which equals 396. Dividing both sides by 6 gives you 12*width = 66. Dividing both sides by 12 gives you width = 5.5.