Question

Catherine visited American Eagle, an apparel store, to browse through the new spring collection. The sales associate greeted her when she entered the store, showed her the new collection, and stayed with her throughout her shopping experience, bringing her additional items while Catherine was in the dressing room. This sales service can best be described as:

Answer 1

Answer:

Personalized service.

Explanation:

Personalized service involves the method used to satisfy a customer needs. It involves delivering an excellent sales services to the customer in such a way that they feel connected to the company selling the product.

Delivering high quality services is very essential because it keeps the customers satisfied with the product thereby building a strong relationship with the customers.

Personalized services helps to put products at an edge above others thereby giving them a high competitive advantage in the market.