Respuesta :

Answer:

Step 1: Face the speaker and maintain eye contact. ...

Step 2: Be attentive, but relaxed. ...

Step 3: Keep an open mind. ...

Step 4: Listen to the words and try to picture what the speaker is saying. ...

Step 5: Don't interrupt and don't impose your "solutions."

Explanation:

Maintain eye contact.
Don't interrupt.
Ask questions.
Repeat back what the speaker says.
Listen for total meaning.