One of the most talented managers to ever work at ABC Inc. is Amy Holmes. Combining graciousness with high intelligence and creativity, Amy has been successful in attracting and building a highly committed and competent division of employees. When interviewed by the national news media for insight into her success, one of the topics that became a primary focus was the challenge of communicating effectively. In selecting the best channel for complex communication, Amy suggests to select the richest channel possible. Characteristics that Amy suggests a manager should recognize include all of the following except:

A) the channel's ability to handle multiple cues simultaneously.
B) the ability to facilitate rapid, two-way feedback.
C) the ability to establish a personal focus for the communication.
D) the ability to clarify and rapidly reduce communication stereotyping.
E) All of these are valid characteristics of channel richness.

Complex communication generally deals with the ability to successfully share information through multiple means such as verbal, visual and digital medium leading to a concise, purposeful and clear communication.

In selecting the best channel for complex communication, characteristics that Amy suggests a manager should recognize include;

- the channel's ability to handle multiple cues simultaneously.

- the ability to facilitate rapid, two-way feedback.

- the ability to establish a personal focus for the communication.

ayoogunyemi ayoogunyemi · Answer 2 · 2020-04-29T03:54:36+02:00

Answer:

D

Explanation:

Looking at the number of variables that are involved in a communication process , it can always be said that it is a complex process.

In order to make a communication as effective as possible , the channels of communication must meet up with certain criteria like ability to handle multiple cues simultaneously .facilitate rapid two way feedback and even to establish a personal focus for the communication.

However , the ability to clarify and rapidly reduce communicating stereotyping is outside the scope of a channel of production.