Answer: b. The mean of the production process has shifted to the left of the design limits.
Explanation:
Consumers as we all know have various preferences and tolerance ranges. For this reason it is important for producers to be able to know which products to produce to meet the expectations of customers. This is where the Process capability index (Cpk) tool comes in. It is a statistical tool that can measure the capability of a producer to produce goods within the consumers range.
Coming back to the current Scenario, when the Cpk values of min [2, 2.5] are seen this means that the mean of the production process has shifted to the left of the design limits.