Answer:
encounter
Explanation:
Socialization is the process through which an individual learns the norms and customs of an organization.
There are three stages of socialization, they include:
- Anticipatory stage: This is described as the stage an individual encounters before entry into a new organisation. It involves learning about the job so as to be able to fit in.
- Encounter stage: This stage involves the point of entry of the individual into the organisation. It involves knowing what the job requires, this can be achieved through orientation programmes.
- Metamorphosis stage: This stage is the last stage of the socialization process. It involves the individual adjusting to the various norms of the organisation.