Question

Mark is a project manager in his organization. He finds that two of his team members are in conflict, and important principles are at stake. What type of conflict resolution method should Mark use in this instance?

Answer 1

OPTIONS:

a. Force  b. Avoidance  c. Smoothing  d. Compromise

Answer:

a. Force

Explanation:

Force is a method of conflict resolution in which someone of authority or that occupies a position of power, enforces a viewpoint or decision on a conflicting issue in order to end such conflict as quick as possible. It produces a kind of win-lose solution especially when it has to do with making an urgent issue that brings up unnecessary conflicts that can be detrimental to a team. Issues that puts important principles at stake are better resolved using force to compel parties to comply.

Mark should use force as a method of conflict resolution to resolve the conflict among members of his team.