Answer:
The correct answer is letter "B": learner characteristics.
Explanation:
In psychology, there are three main learner's characteristics considered: personal characteristics (demographic information from the learners such as age, gender, language or social-economic status), academic characteristics (type of education and qualifications), and cognitive characteristics (level of intellectual skills and type of operational memory).
These characteristics must be considered by trainers at the moment of creating their programs since they must include a variety of learning approaches suitable for each type of learner in an attempt to ensure they will understand the information the trainer wants to transmit.
