Lykke receives a call while working at the helpdesk from someone who needs his account reset immediately. When Lykke questions the caller, he says, "If you don't reset my account immediately, I will call your supervisor!" What psychological approach is the caller attempting to use on Lykke? Scarcity Familiarity Consensus Intimidation

Respuesta :

Answer: Intimidation

Explanation:

Intimidation is the factor through which a person tries to scares or terrify people.They create a scenario of fright by harming activities or scary statements which makes other person feel uncomfortable and alarming.

According to the question,caller is using intimidation towards Lykke because caller is warning her by  condition of calling supervisor if his wok is not done and this can fright and alarm Lykke .  

Other options are incorrect because familiarity, consensus and scarcity is  not displayed as psychological perceptive of caller on Lykke. Thus, the correct option is intimidation.

Answer:

D). Intimidation.

Explanation:

'Intimidation' is the psychological approach adopted for maintaining inter-relational dominance in which the desired action is evoked from a person through fear.

In the given example, the caller adopts this 'intimidation approach' to evoke  intended compensatory behavior('reset my account immediately') from Lykke by threatening her(that 'I will call your supervisor'). This technique exemplify the emotional manipulation through fear that the caller uses to get his desired action done by Lykke. Thus, option D is the correct answer.

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