Frank Pianki, the manager of an organic yogurt processing plant desires a quality specification with a mean of 20.0 ounces, an upper specification limit of 20.5 ounces, and a lower specification limit of 19.5 ounces. The process has a mean of 20.0 ounces and a standard deviation of 1 ounce.
The process capability index (Cpk) = ________ (round your response to three decimal places).