Explanation:
When Sean started work at the Rose Inn, he struggled to adapt to the personalities and demands of his bosses. At work, Sean had to answer to four people: Alice Lejeune, the head of reservations; Don Davis, the day manager; Catherine Chinn, the night manager; and John Carney, the chief accountant. As a new member of the reservations staff, Sean had to learn how to deal with hotel guest; in addition, he had to learn what each of his superiors required from him. John Carney, for example, cared about money problems; he did not want Sean to make any promises of discounts or refunds to customers. If Sean worked the night shift, Catherine Chinn wanted him to be lively and energetic when guests checked in late at night. The day manager was a calm and tolerant man; consequently, Sean learned to relax around Mr. Davis. On the other hand, Alice Lejeune, the head of reservations, expected the best out of her staff; Sean worked extra hard to please Ms. Lejeune; as a result, he became a competent and confident staff member. For Sean, dealing with hotel guests was a challenge; dealing with four bosses was an education.
