Phiona works in the IT Department of BestCare Health Plan. Phiona is placed in charge of BestCare's efforts to facilitate electronic enrollment in its Medicare Advantage plans. In setting up the enrollment site, which of the following must Phiona consider?
I. If a legal representative is completing an electronic enrollment request, he or she must first upload proof of his or her authority.
II. All data elements required to complete an enrollment request must be captured.
III. The process must include a clear and distinct step that requires the applicant to activate an "Enroll Now" or "I Agree" type of button or tool.
IV. The mechanism must capture an accurate time and date stamp at the time the applicant enters the online site.

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Answer:

III. The process must include a clear and distinct step that requires the applicant to activate an "Enroll Now" or "I Agree" type of button or tool.

Explanation:

All of the world, the IT department of any given company is incharge in the day to day running of the information and communication field found within the company. As a result of the world going digital, most companies has set up the information and services which they offer in such a way that they are easily available when looked upon on the company's website.

For Phiona to setup enrollment site to facilitate electronic enrollment in Medicalcare Advantage plans, she must ensure that there is a clear and distinct step to follow by the applicant once he or she tried to enrolled through the company's website.

Answer:

II. All data elements required to complete an enrollment request must be captured.

III. The process must include a clear and distinct step that requires the applicant to activate an "Enroll Now" or "I Agree" type of button or tool.

II and III only

Explanation:

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