When choosing where to eat lunch, Veronica's major service criterion is speed: being seated promptly and served her meal quickly. For Veronica, __________ is the most important of the five service quality dimensions.

In this case, for Veronica, responsiveness is the most important. Responsiveness describes how quick and willing you are in helping consumers/customers and providing prompt service. It emphasizes on quick, rapid and instant response. Here, veronica wanted to be served her meal quickly. Responsiveness is the service quality dimension that put that which is promptness into consideration.

aliasger2709 aliasger2709 · Answer 2 · 2021-12-09T12:21:53+01:00

Service qualities are the trait that the customer values and likes over the assistance it anticipates from the company. The high-quality assistance should meet the customer's prerequisites so that it can compete with other companies.

The correct answer is:

Option D. Responsiveness

This can be explained as:

The characters of service qualities are tangibility, responsiveness, reliability, compassion, and assurance.

In the above-stated case, Veronica prefers the service to be fast and willingness of the company to serve its customers.

This quality implies a prompt and instant reaction.

Therefore, responsiveness is the quality dimension in Veronica's case.

To learn more about dimensions of service quality follow the link:

https://brainly.com/question/15862930