Answer:
The correct answer is letter "C": examining the work processes used to generate those outputs.
Explanation:
Workflow analysis refers to the study of the working process of a company that aims to identify redundant tasks or improve part of its procedures. This analysis allows the firm to have a better idea of what is needed to reach higher levels of effectiveness in each department.
After the results of each unit have been identified, the process to get to that result is studied. Those processes involved all the duties employees are in charge to generate results.