Question

A salesperson for KLN Machines, Steve, began his meeting with a prospect by saying "I noticed that you have a collection of antique thermometers in your outer office. My father has been collecting soda pop thermometers for almost fifteen years. What got you interested in collecting them

Answer 1

Answer:

C) establish rapport with the prospect by talking of a common interest

Explanation:

It is important that the sales person establish rapport with the prospect by talking of a common interest that will be of benefit to them because they have things in common which may lead them to become partnership and it will inturn be of benefit for both of them thereby possessing a common interest. Developing rapport when it comes to business is very important because it will enable both parties to share ideas, communicate well which will help them to know one another better as well as what the business entails which is to make profit.