Answer:
Such a study is best characterized as a non-experimental study.
Explanation:
Non-experimental research is the study whereby a researcher cannot manipulate, control, or change the subjects of a research but instead, the researcher depends on observation, interpretation, or interactions to arrive at a conclusion. This means that in a non-experimental study, the researcher relies on surveys, correlations or case studies.
Non-experimental research has a great level of external validity because it is usually generalized to a bigger population. XYZ Corp making use of a survey is an example of non-experimental study.