Question

John Kotter built on Lewin's three-step model to create a more detailed approach for implementing change.
Which of the following steps in the Kotter's eight-step plan for implementing change represents the "unfreezing" stage in the Lewin's three-step model?

A) Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
B) Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
C) Create a new vision to direct the change and strategies for achieving the vision.
D) Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving.
E) Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.

Answer 1

Answer:

C.

Explanation:

The change model was developed by Kurt Lewin. The model is divide into three steps: unfreezing, changing and refreezing.

According to this three-step model of Kurt, the step that represents the 'unfreezing' stage is option C.

The unfreezing stage of the change model helps people to gain an overview of daily life. It helps to unlearn the bad habits and adopt new and innovative ways to reach the goal or objectives.

So, according to the definition of the 'unfreezing' stage of the change model, the correct answer is option C as in this step, Kotter is creating a new vision or ways to reach the goal or vision.