One way a firm could reduce the risk of problems with supplier dependability is toA. require suppliers to be ISO 9000 certified.B. use an ERP system for purchases.C. purchase inventory from only U.S.-based suppliers.D. automate the purchasing function.

ISO 9000 is a set on internationally accepted standards related to service delivery and production of goods. The International Organization for Standardization develops the ISO 9000 standards. The standards help companies develop and maintain efficient quality management systems.

Getting ISO certification is through an application. A company must demonstrate adherence to production processes and procedures, customer relations management, equipment maintenance, employee training, and operations inspection and supervision. The objectives of ISO 9000 is to ensure products and services meet internationally accepted best practices and achieve consistent quality improvement.