Question

Your project team’s recommendations to increase productivity have been approved and your team is now working on an implementation plan. In order to accomplish the plan, several Subject Matter Experts from various parts of the organization have been brought in to assist. You have noticed friction and conflict among team members. The "Psychological Contract" – the unwritten, implicit expectations of person or organization in a relationship – is often broken for what reason?

(A) The other person or organization has the same expectations that we hold.
(B) The other person or organization fails to understand the issue.
(C) We fail to make explicit our own expectations and fail to inquire into the expectations of the other person or organization.
(D) The other person or organization does not meet our expectations.

Answer 1

Answer:

The answer is (C) We fail to make explicit our own expectations and fail to inquire into the expectations of the other person or organization.

Explanation:

Theb main reason for the breaking of the psychological contract is the faults in the communication.

in any organization, communication and its effectivity is the most important element. This is the back bone where all teh members and their activities are connected to. Without proper communication and expression of ideas, emotions and thoughts clearly and explicitly, the connection and the team spirit among the members can be broken and issues such as mistrust, suspicion and jealousy could arise indirectly.