Answer:
Efficiency is given as follows:
Efficiency = (Actual Outputs/Standard Outputs) x 100%
Actual Output (Units per Hour) = 1/Actual Time per Unit
Standard Output (Units per Hour) = 1/Standard Time per Unit
Thus, the efficiency formula can be rewritten as follows:
Efficiency = (1/Actual Time Per Unit)/ (1/Standard Time Per Unit) X 100%
Efficiency = (Standard Time Per Unit)/ (Actual Time Per Unit) X 100%
For the Precision's field representative’s case,
Standard time = 0.4 hours per customer
For ABC Company Actual Time is 1.4:
E = 0.4/1.4 x 100% = 28.57%
For Preztel Actual Time is 0.7:
E = 0.4/0.7 x 100% = 57.14%
For SCR Industries Actual Time is 1.1:
E = 0.4/1.1 x 100% = 36.36%
For BeetleBob Actual Time 0.8:
E = 0.4/0.8 x 100% = 50%