Question

Two research teams at BioSure

Pharmaceutical Inc. are in a conflict over the company's scarce resources. Both teams share the same lab, tools, and sometimes even the personnel. The company's finances are also proportionately distributed among the two teams. Due to some delay in one of the team's work, both teams have been called for a mutual negotiation. In order to make the negotiation effective, the research teams should_____________.

A. adopt a clear win-lose attitude.
B. remain objective and avoid personalizing issues.
C. get into emotional debates and personal attacks with each other.
D. criticize the working style and personality traits of each other.

Answer 1

Answer:

Option B.remain objective and avoid personalizing issues.

Explanation:

The basis of conflict resolution is to attack a problem, not personalizing issues. Negotiations involve focusing on facts and factual evidence that help steer the two parties involved.

In this scenario, a mutual agreement can only be reached if there is a mutual understanding between both parties. Personal differences are bound to occur, however, the main objective is the business of the day - getting the company going.

Answer 2

Answer:

The answer is B. remain objective and avoid personalizing issues.

Explanation:

In any environment where people or teams work together, they are bound to have different points of views which often lead to conflicts. But what matters the most is how the conflicts are resolved, and how the teams use conflicts to their advantage. Instead of complaining or blaming people, it’s better to look for a common ground to agree on, remain objective and stop personalizing issues.