Describe a decision that you’ve had to make. Psychologists argue that we often factor in utility and the probability of the options happening. Did you use these factors in your decision? Do you think that nonverbal or verbal communication is more trustworthy? Why or why not? Which do you think tells you more about a person?

In line with the above, it is impossible to give preference to one communication over another, because together they form the basic pattern of communication between people. Non-verbal communication refers to intentional and unintentional disclosure by the body. It is mainly used to express emotions and attitudes, to reflect personality traits, and to encourage or alter verbal communication. When non-verbal behavior is consistent with speech, the message being spoken is clear and convincing. Non-verbal cues include facial expressions, tone of voice, gestures, body position or movement, touch, and gaze.

Verbal communication is language-based. Successful verbal communication is always accompanied by non-verbal communication, and therefore these two types of communication are integral. In the business world, verbal communication follows the rules of a more formal language. It is especially important in public speaking, such as presentations, public speeches, and media appearances. Such occasions require practicing oratory and presentation skills.