Question

You purchase a meal from a food court restaurant in your local mall and notice a sign that reads, "Your meal is free if we fail to give you a receipt." Why would a restaurant post this sign? Please search the Internet and find an example of fraud in the fast food or retail industry involving employees and share the details of the fraud and consequences for the actions. Also, please identify what internal control(s) should have been in place to prevent this.

Answer 1

Answer:

The employees will not enter the sale in the system thus, making the entire revenue for themselves. The system will not reocrd the sale thus, it will not be in the cash blanace once the restaurant close it. The cashier will took the extra money. They can make a deal with the waitress to share the profit so It doesn't complain about receiving the receipt Or explain the customer it has to pay in cash as the system for credit card is failling.

In the end, making sure each customer receives a receipts will mean it was loaded in the system and thus, avoiding ghost tables.

Internal control measurement:

The manager, should make a random control for the cashier and for the tables to look if they match the customer and the tables used.

It should also start looking for how much is the average ticket and the ticket

It should also talk with the cooking employees how much dinners they prepare, how much bussy was the night or directly apply a production bonus thus, they will be incentive to keep track of the meals cooked.

Explanation: