A student nurse observes a nurse case manager coordinating discharge for a patient diagnosed with congestive heart failure (CHF). Which statement made by the patient indicates to the student that the patient understands the role of the case manager?
A) The nurse case manager organized my daily nursing care during my hospitalization and arranged for the dietitian to teach me the importance of following a diet low in sodium.
B) The nurse case manager contacted my insurance company and has arranged for the home health nurse and physical therapist to visit me as soon as I get home.
C) The nurse case manager worked with my physician to coordinate my admission from his office to the hospital.
D) The nurse case manager arranged to have a wheelchair waiting to take me to my room. I was so short of breath I could not walk very far.

The case manager is the person that manages the processes by which a patient's condition is analyzed and options are discussed with the options are discussed with the doctors and other health providers to provide safe, timely and cost effective. The case managers are also helps in communication with the insurance company.

Thus, the correct answer is option B.

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