At the ________ level of an organization, managers focus on long-term strategic questions facing the organization, such as which products to produce, which countries to compete in, and what organizational strategy to follow.
An organizations has different levels, generally they are classified as:
operational levels: sales clerks, customer service, etc. Involves routine day to day processes and business activities, most of the activities are repetitive.
managerial or tactical levels: functional managers, e.g. sales manager, production, accounting, etc. They focus on monitoring and controlling operational level and provide information to executive levels.
executive or strategic levels: CEO, CFO; COO, CIO, President, the board of directors, etc. They decide on the long term strategies that the company will follow