Answer: Critical incidents
Explanation:
The critical incident is one of the technique that is used for understanding the human behavior by collecting various types of human behavior and also observe the given situation with the critical significance.
The critical incident is basically refers to the situation that create some significant risk and it is also known as some unplanned event.
According to the given question, the critical incident is basically refers to the effective or the in effective behavior that is used to measure the performance of an employees and it also evaluating the each employee behavior.
Therefore, Critical incident is the correct answer.