Answer:
encoding failure
Explanation:
Encoding encompasses the brain's capability to store a piece of particular information and thereafter recall that particular information related to some event and it either be for short-term and long-term.
Encoding Failure: In psychology, the term encoding failure is defined as an individual's brains incapability or occasional failure to form a memory link. Encoding failure can happen due to various reasons including substance abuse, trauma, etc.
In the question above, Jim may not have noticed the difference because of an encoding failure.