Explanation:
To conclude whether the given statement is true or false, we should analyse two things.
1. Meaning of impede: delay / prevent / hinder
2. Traits mentioned: Receptivity, openness, caring, listening
The above listed traits are actually expected for a good leader. So these traits will impress the team members and the leader will definitely be in the good books in those team members heart.
When we look into the entire part of the sentence, the good skills are listed along with opposing word "impede". So we can conclude that the given sentence is false.