Jean is feeling the effects of digital divide.
Explanation:
A digital divide refers to difference or gap in accessing the modern technological devices and communication technology. Generally this situation occurs with the usage of computers, smartphones, or tablets. If a person doesn’t know to work with it or cope up with the current technological development, he/she will face this digital divide effect.
In general, the divide was measured in terms of the existing numbers of digital devices. The digital divide concept builds the gap between the underprivileged members of society and wealthy members.