Answer:
1) Certainty
2) c. The decision is routine and follows rules
Explanation:
As an administrative manager at EMC insurance, Aaron's daily tasks are known, clear and routine in nature. The assignment is clearly stated as updating the company's website daily to include the latest information about EMC.
Based on this routine assignment, Aaron's decision is based on this: Are there new updates about EMC? If yes- update the website with them; if no- do not update the company's website.
The job is clear, the assignment is routine and the decision on whether to update or not is certain.