Question

Becky heads the finance team of Herald Inc. Whenever her team’s work is commended, she takes all the credit. On the other hand, when her team gets negative feedback from clients, she blames it on inadequate support from the organization. Becky’s behavior is an example of _____.

a. The fundamental attribution error
b. The self-serving bias
c. Perceptual defense
d. Projection

Answer 1

Answer:

The self-serving bias

Explanation:

Self serving bias is a behavioral pattern where an individual takes the glory for the positive outcome of a team work but transfer blames to other members of the team if the outcome is poor.

It is a defense mechanism to shield self esteem  by refusing to take responsibility for ones action. He / She only acknowledges strength but turn blind eyes to lapses.

It is mostly influenced by age , gender and ego