Question

PLEASE HELP WILL MARK BRAINLIEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sentences in quotations are answer options!

Which phrases/sentences correctly state the challenges of IS implementation?


Kevin works in the management team of a hospital. Last month, the hospital started implementing an IS. There were "too many people working in the implementation team before." However, the management later "decided to hire only experienced people and relocate some old employees." Kevin and his team also pointed out that there is "lack of documentation in the implementation project." They also identified that there is a "resistance from end users for IS implementation."

Answer 1

Answer:

1. "lack of documentation in the implementation project."

2. "resistance from end users for IS implementation."

Explanation:

Some of the general challenges of implementing change are:

1. Lack of Proper Planning.

2. Low Employee Morale.

3. Lack of Consensus.

4. Adopting New Technology.

5. Failing to Communicate.

6. Resistance

However from the scenario, we see two major challenges of IS implementation which also agrees with the general challenges of change management and implementation.

1. Lack of documentation in the implementation project: The issue of lack of documentation during implementation is in relation to 'lack of proper planning' because such documentation will be invaluable when it comes to training the staff about the change that has been implemented. Lack of implementation documentation will also lead to inability to communicate the   progress of the implementation to Staff. In summary implementation documentation are necessary for understanding whatever change(s) will happen as a result of such project.

2. Resistance from end users for IS implementation: This is not a problem peculiar to this scenario but as can be seen from the general problems of implementing organisational change, 'resistance' is a problem.

Such resistance is caused by other factors like 'lack of communication' and 'lack of consensus'. Employees always do resist change because they are already used to the old way of doing things and possibly were not part of the decision to implement an IS.

These challenges can be addressed by staff engagement, staff training on the change and effective communication.

Answer 2

Answer: "lack of documentation in the implementation project." and "resistance from end users for IS implementation."