Question

Through the customer experiences of its products, hotels, theme parks, and other packaged value items, Disney has been quite successful in meeting customer expectations and creating high ________________.

Answer 1

Answer:

Options Include:

A. customer engagement

B. customer-perceived value

C. customer satisfaction  Correct

D. customer lifetime value

E. customer demand

Explanation:

Customer satisfaction is centered on both the consumer's assessment regarding the performance of the product compared to the standards of a consumer.

If the efficiency of the product falls short of expectations the customer is unhappy. The customer is happy if the result meets or exceeds expectations.