Answer:
Control
Explanation:
Procurement management refers to the way in which a company buys products or services from suppliers. This involves establishing the specifications for the items that need to be purchased, the selection of the supplier that can provide it, negotiate the conditions with the supplier, control the process of delivery and define measures for evaluating the whole process. According to this, the process that helps Carlton to track his watch shipped by the provider is the control process as it refers to how the procurement department does the follow up with the supplier to make sure that the items are delivered according to the terms that were established which is what Carlton needs to do.
