Trevor, an HR Manager at Maple Inc., wants to use the balanced scorecard to assess whether the organization is managing its bottom line effectively. In this scenario, which of the following is a financial measure that Trevor should consider?

A. The company's training and development programs
B. The company's operating margins
C. The company's conformance with standards
D. The company's succession planning

Which of the following statements is true about turnover?

A. When key individuals leave the firm, the turnover is often functional because they no longer act as a brake on the introduction of new technology and new work processes.
B. It is illegal for an employer to continue to hire new employees while laying off other employees.
C. Organizations have little control over involuntary turnover.
D. The turnover of poor performers is considered functional.

Ability to meet designed specification is called conformance. So since the HR manager wants to check if the organization is managing its bottom line, it is better to measure whether the contributions meet the expectations.

Question 2:

When the turnover is not up to the mark, then it is not recommended to hire a new one and send off the existing employee. We can increase turn over only with the existing set and on need the company can hire new people.