Question

When refusing an applicant's direct request for a recommendation, which of the following is the best format?
O The message should be brief and indirectly imply the refusal.
O The message should be brief and direct.
O The message should directly state the refusal, suggest an alternative and use a close that encourages questions if necessary.
O The message should be detailed and indirect.O The message should imply the refusal, suggest an alternative and use a polite close

Answer 1

Answer:

The message should be brief and indirectly imply the refusal.

Explanation:

When refusing an applicant's request; it's standard practice to be polite and brief. Less words are very much commendable, to avoid emotion. Also, communication should be positive and respectful.