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Explanation:
The balanced scorecard was created in 1992 by Robert Kaplan and David Norton to handle strategies and management. The balance scorecard has four pillars: Customer, Internal Processes, Financial, and Learning/Growth. In the US Healthcare System, hospitals had adopted this method for it to run more smoothly and that everyone that is working has the same goal. I believe this is a good approach in the healthcare system, since it helps everyone to be in the same “mind set” to obtain their set goals as a company. The first pillar polishes the quality of care by understanding the vision and mission. The second pillar helps by making more strategic goals. The third pillar helps by setting the precise measures to complete these goals. And finally, the fourth pillar helps by keeping the measurements and analytics of the progress and how they could learn form it.
