Answer:
Option D is the correct answer.
Explanation:
The organization held a program for customer known as customer reward program in which the problem arises by the customer of a organization is get solved by the expert. It affects the organization's decision. It also helps to the organization on taking the decision for future enhancement because the customer is the key point for any organization.
This program is held because the organization wants to listen the customer and wants to know that which factor of the organization is cause the problem for customer or user so that the organization remove or modify that factor and their customer will happy. So the main scope of this program is for user which is described above. Hence Option D is the correct answer while the other is not because--
