Respuesta :
In order to troubleshoot problems and the most important question to ask the users of this two computer is have, they downloaded something recently. Thus option B is correct.
What is troubleshooting?
Troubleshooting is an approach to solving a problem and the goal is to determine that some do not work as expected and explains how to solve the problem. The troubleshooting is an important form the point of view of security and integrity of the system.
Find out more information about troubleshooting.
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