Question

A customer sends a strongly worded written complaint to an agent, alleging that the agent made untrue statements that resulted in the customer buying a security that is _____________.

Answer 1

Answer:

Unrealistic

Explanation:

Utmost good faith is a rule in sales and marketing that should be upheld sincerely. Making untrue statement about what a product or service is not, amounts to s tantamount to deceit and misrepresentation.

Such action can also amount to distrust from the customer about such product and services in the future.