Answer:
The answer is- Relationship Management
Explanation:
Relationship management is one of the four skills of personal competence under emotional intelligence. The other skills are; Self awareness, Social awareness and self management. Relationship management taps into the abilities of the other three skills. It allows one to connect with others in ways that help them feel understood and supported and enables one effectively lead change or manage personal change.
It involves using one's awareness of his or her emotions and those of others to manage interactions successfully. It also involves clear communication and effective handling of conflict. It is much more than being friendly, it is the bind you build with others overtime.
