Answer:
The correct answer is letter "D": high; high.
Explanation:
The readiness approach has four (4) different levels. In Ron's case, he is in stage number two (2) or R2 where employees started to work together since they found out that their duties could be more complicated than what they thought. That will lead to discouragement which implies the manager must promote a high initiating structure with high consideration to protect the confidence level among the workers.