To solve this problem it is necessary to apply Newton's second law with the peculiarity that the expression given for velocity must be expressed in terms of the rate of change of velocity and time.
Mathematically this is,
F= ma
[tex]F = m\frac{\Delta V}{t}[/tex]
Where,
m = mass
[tex]\Delta V[/tex]= Change in velocity
t = Time
Since the time interval occurs when the speed hits - in the downward direction - until it bounces - in the upward direction - we will have that the change in speed is given by
[tex]\Delta V = (3.9)-(-4.1)[/tex]
The rest of our values are given as:
m = 0.26s
t = 0.44kg
Finally replacing we will have to
[tex]F = 0.44 \frac{(3.9)-(-4.1) }{0.26}[/tex]
[tex]F = 13.53N[/tex]
Therefore the final average force of the floor on the ball is 13.53N