Max, a new supervisor at Freson Inc., is being trained on skills that managers and union leaders require to encourage employee-management cooperation. He is learning the different ways of dealing with employee-management conflicts and how to resolve situations in ways that benefit both parties. In the context of labor management, Max is receiving training on _____.
a. right-to-work laws
b. checkoff provisions
c. corporate campaigns
d. labor relations
e. maintenance of membership
