Question

"The owner of A. C. Flora Ford Dealership wanted to know why consumers chose his company to purchase a car. He was fairly sure that most customers had one of three reasons—service, reputation, or location—but wanted to know which was revealed as the most frequent reason for purchasing. A. C. Flora will probably use a survey with __________ questions to address his research problem."

Answer 1

Answer:

Close-ended questions

Explanation:

Flora should simply ask people if they choose her dealership for service, reputation, or location, which would be a close-ended question.

She could also use some probing questions in order to further research the reasons why customer prefer her dealership.