Answer:
c.The prospects resist change.
Explanation:
It is in this changing scenario that the the management shall be adaptive to change. It shall not resist to change. As for the growth of a company the company shall adapt to change required in order with the changing scenario of environment.
In the given case, Brian the salesperson has a good scheme of operating and that he has the knowledge of practical scenario about what a company needs to change and now apply for better performance.
But still the company do not accept the policy as it resists for change and also the policy is beneficial but its mere application might cost the company a lot, and the management might be lazy and also have shortage of funds.