Answer: norms
Explanation: In simple words, norms refers to the standard behavior that is expected from a group or an individual in a certain social or work environment.
Norms includes rules and procedures, which are usual and typical in nature, that guides the actions of an individual while performing the activities he or she is obligated to.
In the given case,the lawyers are also guiding the new employees how to act in certain situation hence they are teaching them norms of the organisation.
