During the investigation period, HUD can attempt to resolve the complaint by getting assurance from the person against whom the complaint was filed that he or she will remedy the alleged violation. This is known as conciliation.
Answer: Option B
Explanation:
Conciliation refers the process at which when a dispute happens between two people the parties use a middleman, also known as a conciliator, to solve the issue. In this context, the HUD can solve the problem by taking the support from a conciliator.
Although the conciliator assures that the problem will be sorted, this depends on the parties involved in the complaint as based on that the HUD can solve the problem by using a conciliation agreement.